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Payment Terms and Conditions

General

All rental units are privately owned vacation homes. We encourage you to enjoy your stay but we ask that you treat the premises and contents with respect. All towels are the property of the unit owner and shall not be taken out of the premises. We really do want to return your deposit to you!

A minimum stay of 2 days is required for any condominium or chalet reservation.

All guests are required to sign a renter's agreement upon their arrival - keys to the units will not be released before this has been signed.

Payment and cancellation policy

A deposit of 50% of the total cost is required to confirm a reservation. Visa or MasterCard are accepted. The deposit is refundable if a notice of cancellation is received at least 30 days before the date of arrival; please note a $50.00 fee + taxes for administration fees. If the reservation is cancelled less than 30 days before the date of arrival, the deposit is non-refundable. Please note that there are no reimbursements for late arrivals, early departures or other services otherwise missed.

The final payment will be taken on the same credit card as the 50% initial deposit 30 days before the date of arrival.

Security Deposit

As the condominiums are privately owned, a security deposit of $500 is required. The deposit will be taken on the same card as the 50% initial deposit on the scheduled day of arrival. The deposit will be returned 48 hours after departure, less any fees, damages or unpaid long-distance calls. In the event any damages exceed the $500 deposit, the balance will be taken from the credit card.

Currency

All funds quoted on the web site and other Chez Tremblant literatures are in Canadian dollars unless otherwise stated.

Taxes

GST 5% and QST 9.975% and QTT 3.5% per Reservation

Check In and Check Out

Check in is no earlier than 4:00 pm and check out is no later than 11:00 am.

Telephone Charges

Direct dialed long distance calls are blocked on the telephones in many of the units. A calling card may be used to make long distance calls. All local calls are free of charge. Any long distance charged to owner's telephones shall be charged to the guest plus a $25/Cdn. administration fee.

Key Deposit

A charge of $25.00 per key will be taken from the security deposit for keys not returned upon check-out.

Swimming Pools

Many of the units have swimming pools. There is no life guard so small children must be accompanied by an adult. Chez Tremblant assumes no liability for injury. Rules of the individual condo developments must be obeyed!

Smoking

All units are smoke free. Smoking is not allowed in any of the units.

Pets

Many of our guests are allergic to pets. Consequently, pets are not allowed in the units. However, Mont Tremblant has an excellent animal kennel that may be used for pets that accompany guests by reserving in advance. Please contact – Chenil/Kennels Domaine Summun Mont Tremblant 1580, Montée du Curé-Labelle, Mont-Tremblant J8E 2A3, 819-681-7539, web site www.domainesummum.com

Housekeeping

Cleaning service is supplied after your stay; there is no daily cleaning service. Bed linens and towels are supplied for all private condominiums and chalets. For longer stays, full housekeeping service will be provided every 7 days which includes: sheets and towel changes, vacuuming, and garbage removal at the renters cost. Additional housekeeping service can be provided at an additional charge. Please ask for details. Daily tidying of the kitchens are the responsibility of the guest. Kitchens are equipped with pots, pans, dishware, coffee maker and appliances including a washer and dryer. After check out, housekeeping will do the laundry and final cleaning. Guests may launder their linen during the week in the washer/dryer in the unit. Detergent is to be supplied by the guest.

Fireplace

In conjunction with our growing concern for the environment, some properties offer gas fireplaces. We request that guests use artificial fire logs in units with natural fire places. Artificial logs may be purchased at numerous stores in the village.

Electricity

Please note that we are not responsible for temporary interruptions of electricity, telephone, water or cable services.

Limit of Liability

Chez Tremblant acts as an agent for property owners and accepts no liability on their behalf. Chez Tremblant reserves the right to transfer guests to an equivalent accommodation if the reserved property becomes unavailable. Prior notification may not be possible.